About

Priscillar Banda McMillan

Virtual Assistant & Business Systems Specialist

I’m a Virtual Assistant and Business Systems Specialist based in Reno, Nevada, working remotely with clients across the United States and internationally.

My work sits where administration meets systems. Alongside day-to-day executive and administrative support, I look after the CRM records, websites, databases, spreadsheets, invoicing administration and reporting that a business quietly depends on.

Trusting someone with your business is a significant decision. I take that seriously, which is why every engagement starts with understanding how you work before anything changes.

Portrait of Priscillar Banda McMillan, Virtual Assistant and Business Systems Specialist in Reno, Nevada

Who I Work With

Support shaped around how your business runs

Based in Reno, Nevada and working remotely with clients across the United States and internationally.

  • Entrepreneurs and solo founders
  • Consultants and professional service providers
  • Small businesses without an internal admin hire
  • Nonprofits and community organisations
  • Growing organisations with lean operations teams

Professional Experience

Experience built around organisation, systems and digital support

Virtual Assistant & Business Systems Specialist

Remote — entrepreneurs, consultants, nonprofits and small businesses

  • Managing inboxes, calendars and client communication
  • Maintaining CRM records, pipelines and follow-up
  • Updating websites and WordPress content
  • Documenting processes and supporting AI-assisted workflows

Administrative & Operations Support

Supporting busy teams with coordination and day-to-day administration

  • Scheduling meetings and maintaining calendars
  • Preparing presentations, reports and client documents
  • Updating internal databases and spreadsheets
  • Coordinating deadlines across multiple projects

Business Systems & Digital Support

Administration, data and digital systems work

  • Database administration and record clean-up
  • Invoicing and bookkeeping administration
  • Research, reporting and spreadsheet management
  • Training and digital systems support

How I Work

Four things you can rely on

Clear communication

You always know what is in progress, what is finished and what needs a decision from you.

Careful attention to detail

Records, documents and client-facing work are checked before they go out.

Documented processes

Recurring work is written down so it can be repeated consistently and handed over cleanly.

A proactive approach

I flag gaps, follow up without prompting and suggest improvements as I learn your systems.

Organised remote workspace with a laptop, notebook and planner

Technical Capabilities

Working within the platforms your business already uses

I work across communication, CRM, finance, website and reporting platforms, and I am comfortable learning new systems based on your requirements.

  • Google Workspace
  • Microsoft 365
  • HubSpot
  • Zoho CRM
  • Airtable
  • Notion
  • Asana
  • Trello
  • Slack
  • Zoom
  • WordPress
  • QuickBooks
  • Mailchimp
  • Canva
  • Zapier
  • ChatGPT

Certificates & Education

Committed to continually developing my skills

Master of Business Administration

University of Nevada, Reno — Class of 2025

Business Analytics Certificate

Continuing professional development

Bookkeeping Fundamentals Certificate

Continuing professional development

Foundations in Cybersecurity

Continuing professional development

Social Media Marketing Fundamentals

Continuing professional development

Let’s talk about the support your business needs.

Contact me for current availability and pricing.