Executive & Administrative Support
Included tasks
- Inbox and calendar management
- Document formatting and templates
- Meeting notes and action tracking
- Travel and event coordination
- Data entry and spreadsheet management
- Research and reporting
Services
Services I Offer
Every business is different, which is why support is tailored to your workload, goals and preferred way of working. Based in Reno, Nevada and working remotely with clients across the United States and internationally.
Specialist Support Areas
Each area explained in detail
Core support
Virtual Assistant Services
Dependable day-to-day administrative support for entrepreneurs, consultants, nonprofits and small teams who need the behind-the-scenes work handled properly.
Leadership support
Executive Assistant Support
Higher-level support for founders, directors and executives who need a reliable partner managing communication, scheduling and follow-through.
Systems
CRM Management for Growing Businesses
CRM setup, clean-up and day-to-day management so your pipeline, contacts and follow-up sequences reflect what is actually happening in the business.
Digital
Website & WordPress Management
Ongoing website maintenance and content updates, including WordPress, so your site stays current, accurate and working for your business.
Growth
Lead Generation & Business Development Support
Research-led prospect lists, structured outreach admin and consistent follow-up so business development stops depending on spare time.
Data
Database Administration & Reporting
Structured record keeping, data clean-up and reporting so the information your business runs on stays accurate and usable.
Operations
AI-Assisted Business Operations
Practical use of AI tools inside your existing workflows — drafting, summarising, research and documentation — with a human reviewing the output.
What’s Included
Ways I can support you
Can’t see exactly what you need? Contact me about a custom support package.
CRM & Customer Follow-Up
Included tasks
- CRM setup and clean-up
- Pipeline and deal tracking
- Customer follow-up sequences
- Enquiry routing
- Client database management
- Activity reporting
Website & Digital Systems
Included tasks
- WordPress updates
- Content publishing
- Image preparation and alt text
- Form and link checks
- Backup monitoring
- On-page content updates
Lead Generation & Business Development
Included tasks
- Ideal-client research
- Prospect list building
- Outreach admin and tracking
- Follow-up scheduling
- Proposal preparation
- Conversion reporting
Database, Invoicing & Bookkeeping Admin
Included tasks
- Database administration
- Invoicing support
- Bookkeeping administration
- Expense tracking
- Recurring reports
- Spreadsheet models
AI-Assisted Operations & Training
Included tasks
- AI-assisted drafting and research
- Prompt and template libraries
- Process documentation
- Internal guidelines
- Team training
- Digital systems support
Tools & Software
Working within the platforms your business already uses
- Google Workspace
- Microsoft 365
- HubSpot
- Zoho CRM
- Airtable
- Notion
- Asana
- Trello
- Slack
- Zoom
- WordPress
- QuickBooks
- Mailchimp
- Canva
- Zapier
- ChatGPT
What Happens Next?
A simple, supportive process from enquiry to getting started
01. Submit your enquiry
Share some information about your business, the support you need and your preferred start date.
02. Discovery call
A complimentary call to discuss your current workload, priorities and where support fits.
03. Custom proposal
A tailored proposal outlining recommended services, hours, timeline and investment.
04. Agreement
Once you are happy to proceed, you sign the service agreement and receive your first invoice.
05. Client onboarding
You complete an onboarding questionnaire and securely provide access to the tools involved.
06. Support begins
Tasks move into a shared workspace, communication starts and your schedule opens up.
Reliable support. Clear communication. More space to grow.
Contact me for current availability and pricing.